Agents & Agentic AI
Agentic workflow
A workflow where AI can dynamically choose steps and tools rather than follow only a fixed sequence.
Example
An agentic workflow lets AI choose some steps while fixed rules control approvals and boundaries.
Why it matters
It handles varied cases without requiring every possible path to be written in advance.
You'll hear it
“The assistant can choose the research steps, but payment still needs approval.”
Can you control it?
Set by the team
The people building or running the AI choose this setup. An everyday user generally needs their help to change how this part works.
Common questions
- Does every step have to be chosen by AI?
- No. Fixed rules and human decisions can remain part of the process.
- Can two similar requests follow different paths?
- Yes. Available information and the system's choices can change the sequence.
- Is flexibility always better than a fixed process?
- No. Predictable tasks may benefit from a simpler, more consistent sequence.