Enterprise AI
AI literacy
The ability to understand what AI can and cannot do and use it appropriately.
Example
A workshop teaches employees core concepts, risks, and appropriate AI use.
Why it matters
It helps people make informed choices about when and how to rely on AI.
You'll hear it
“What should I check before trusting this answer?”
Can you control it?
Yes
Yes. An organization can put AI literacy in place through its policies, processes, records, training, or oversight structure. Individual users may participate without controlling the entire program.
Common questions
- Does AI literacy require learning to code?
- No. Understanding limits, good uses and practical checking is valuable without programming.
- Is knowing product names enough?
- No. Tools change, while understanding their behavior and limits helps across products.
- Can literacy needs differ by role?
- Yes. Someone approving consequential decisions may need different knowledge from someone drafting routine text.