Infrastructure & Compute
AIOps
Using AI to help keep computer systems and services running.
Example
A system groups related alerts and suggests causes of an outage.
Why people use it
It helps technical teams make sense of alerts and service problems.
What you'll hear
“Are these alerts all caused by one problem?”
What this means for you
Validate proposed fixes before allowing consequential infrastructure changes.
Can you control it?
Sometimes
Sometimes. Your choices depend on the tool and your access. The settings available to an everyday user may differ from those available to the people running it.
Common questions
- Does an AIOps diagnosis establish the true root cause?
- No. It is a hypothesis that should be checked against practical evidence.
- Can it mistake a symptom for the cause?
- Yes. Things happening together do not always reveal which one started the problem.
- Should suggested repairs run automatically?
- That depends on their consequences and safeguards. Some changes need a person to review them first.