Automation & Workflows
Decision node
A workflow step that chooses what happens next based on conditions or model output.
Example
A decision node routes approved requests one way and rejected requests another.
Why it matters
It lets one process handle different situations without treating every case alike.
You'll hear it
“Where does this go if neither answer fits?”
Can you control it?
Sometimes
Sometimes. Some products or workflows let you influence a decision node, while others keep it fixed or manage it automatically. Check the settings and documentation for the tool you are using.
Common questions
- Can a decision node ask a person?
- Yes, if the workflow supports a human decision or approval step.
- Does each decision need an AI model?
- No. Many decisions use straightforward checks against known information.
- What if the information changes after the decision?
- The workflow may need to check again before taking an important action based on the earlier choice.