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LATHICAI Glossary

RAG & Search

Enterprise search

Searching an organization's internal documents, systems and other information sources.

Example

An employee searches policies, documents and knowledge articles from one interface.

Why people use it

It helps employees find information spread across different workplace systems.

What you'll hear

“Where is the current travel policy?”

What this means for you

Check access controls as well as the relevance of retrieved information.

Can you control it?

Sometimes

Sometimes. Your choices depend on the tool and your access. The settings available to an everyday user may differ from those available to the people running it.

Common questions

Should search show everything the organization stores?
No. Results must respect the searcher's permissions.
Why might an old document appear first?
Ranking and updating problems can put an outdated page ahead of the current version.
Can search reveal information through a preview?
It can if access rules are poorly applied, even when the full document is restricted.

Related terms

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