Automation & Workflows
Manual review
A workflow step where a person checks or approves an automated result.
Example
A person reviews a low-confidence extraction before the workflow updates the financial system.
Why it matters
It adds human judgment where mistakes or unusual cases need closer attention.
You'll hear it
“Don't just approve the score; check the evidence behind it.”
Can you control it?
Yes
Yes. You can often use or adjust manual review directly when the product supports it. The available options and their effect still depend on the tool.
Common questions
- Does a person clicking approve make a process safe?
- No. The review needs real attention, relevant information and the ability to change the outcome.
- Should reviewers see only the AI's answer?
- They may also need the original material, so they can check rather than simply accept the answer.
- How can review become a bottleneck?
- Too many cases or unclear instructions can overwhelm reviewers. Prioritize cases and track waiting times.